Moving In

Moving into Residential Care can be a bit daunting and we aim to make sure the move goes as smoothly as we can, so here are a few brief details of how your move will be planned and what you can expect when you first move in .......

Once the decision has been made that a move to Residential Care is appropriate, we like to make sure you visit the Home a couple of times to make sure you like it and also to make sure we have the right facilities and staff skills to meet your needs. During these visits, you can meet some of the other Residents and Staff and hopefully learn a little bit about what we do here.

On the moving-in day, a member of staff will help you to move your things in and get you settled - we'll give you a guide to the Home that will explain things in greater detail - we don't want to bombard you with too much information on the first day!

Shortly after you move in, we will ask you some questions about your care and support needs and together we will make a plan stating exactly what you need us to help with - this could be making sure you take your medication, prompting or helping you with aspects of personal care and laundry, help with keeping appointments or going shopping. All the information we get from you, and other people who are involved in looking after you such as your family, friends, Care Manager and GP is brought together into a "support plan" and this sets out clearly what we will do, what you can do for yourself and who else might make a contribution to caring for and supporting you. This document is really important and it is reviewed each month to make sure any change in support needs can be responded to quickly.

We encourage all our Residents to attend regular check ups with GPs, Hospitals, Dentist etc and we are very active in making sure these important appointments are kept. We arrange an annual medical review with your Doctor and have regular visits from a Chiropodist (there is a charge for this) and a visiting Optician (at no cost to you). Most of our Residents are registered with the local Medical Centre but some Residents prefer to keep their own GP's as long as the Surgery agree to this.

Holmhurst has staff on duty 24 hours a day to make sure everything runs smoothly and the staff team will take care of the day to day things like meals, cleaning and laundry but we welcome your involvement in any aspect of these!  Some of our Residents like to do their own washing and perhaps cook a meal or snack sometimes with help from a member of staff if necessary.

Our aim is to provide a warm, wlecoming environment for all our Residents in safe and secure surroundings.  We are committed to a programme of training and staff development to help ensure that our Residents receive high standards of care.
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